RETURNS FORM

If you would like to return your online order to us, please complete the form below before sending.

PLEASE NOTE:

Before you submit your return, please ensure it meets the following return requirements. If these are not met, your return will not be processed.

  • Your return must fall within the 14 day returns period.
  • Your order must be unworn, in its original condition and in its original packaging.
  • Earrings are non-returnable.
  • You are responsible for the postage costs and secure packaging of the return.
  • You must complete the form below before sending your return. We also advise that you include your name, postcode and order number within the package. We are a small team in an independent business, this will help us process your return much quicker.
  • You can read our full returns policy here.

By completing this contact form your data will be processed in accordance with our privacy policy.

To return your item in the post. Please follow the below instructions:

1. Complete the Returns Form above.

2. Ensure you are returning within the 14 days time frame. Items returned after this time will not be accepted and sent back to the customer.

3. Pop the unwanted items back into their original packaging so that the items are completely protected and send to:
Last Night I Dreamt Ltd • 1 King Street, Southwell, NG25 0EH.
Please include your name, postcode and order number in the box.

4. All refunds are returned to the original payment method within 30 days. Refunds vary depending on your bank but typically take up to 5 working days to show in your account.

6. Last Night I Dreamt is not responsible for returns costs. It is the customers responsibility to ensure the item is packaged and sent responsibly. If your item is of high value we recommend sending as recorded postage. We accept no liability for return parcels that are not received by us.

7. If you have contacted us and arranged for an exchange we will send you a confirmation of your new item being sent.